Owner-authorized recovery only

Locked out of your own crypto wallet?

KeyBack evaluates legitimate wallet-access problems where the owner still has useful recovery material. The initial assessment is free, private, and requires no seed phrase, private key, password, or wallet file.

No guaranteeSuccess-fee modelNo secrets in this form
KeyBack does not recover stolen funds.We do not hack wallets, bypass ownership, contact alleged thieves, or claim that blockchain transactions can be reversed.

Honest case screening

What may—and may not—be recoverable

Higher-potential

Encrypted wallet files

Bitcoin Core wallet.dat, Blockchain.com legacy backups, Electrum wallets, Ethereum keystores, MetaMask vault data, BIP38 keys, and compatible formats—especially when the file is intact and password clues exist.

Higher-potential

Partial password knowledge

Remembered words, patterns, length ranges, old variants, likely substitutions, languages, keyboard habits, or known typos can make a bounded search realistic.

Needs assessment

Damaged or incomplete data

Corrupt wallet files, old drives, partial keys, incomplete recovery phrases, legacy Armory backups, and unusual wallet formats require format-specific review and may need a specialist partner.

Usually not recoverable

No secret material exists

A public address, transaction ID, wallet balance, username, or password without the actual wallet/keys is not enough. Fully unknown strong passwords and completely missing seed phrases are generally infeasible.

A controlled process

You remain the owner. The work stays scoped.

  1. 01

    Non-sensitive assessment

    Describe the wallet, its age, available material, remembered clues, and ownership evidence. Do not send secrets.

  2. 02

    Feasibility and terms

    If the case has a credible path, KeyBack explains the proposed scope, security method, success definition, fee, and risks before work begins.

  3. 03

    Written authorization

    Recovery work starts only after identity and ownership checks and a written owner authorization.

  4. 04

    Recovery attempt

    Work is performed against an agreed, bounded hypothesis. No result is guaranteed. A success fee applies only under the written success definition.

Anti-scam standard

Never expose your keys to get an opinion.

Your initial request should contain only descriptive information. KeyBack will never ask you to post a seed phrase, private key, password, backup, or wallet file on social media, in a forum, or in this initial form.

We will not:

  • Promise a recovery or quote a “success rate”
  • Ask for advance tax, gas, release, or activation fees
  • Claim we can reverse blockchain transactions
  • Ask you to install remote-access software during screening
  • Approach you from an unverified social account

Owner safety library

Understand the recovery problem before sharing anything.

Free initial assessment

Tell us about the lockout—not the secrets.

Submit only descriptive, non-sensitive information. Never enter a seed phrase, private key, full password, recovery phrase, PIN, recovery code, wallet file, wallet contents, or secret key.

KeyBack cannot safely assess secrets through this initial form. Submissions are processed by FormSubmit and forwarded by email to KeyBack.

1. Client details

2. Wallet / software

Available recovery material *

3. Access problem

4. Password / recovery clues — without the secret

5. Ownership / authorization

6. Commercial feasibility

7. Required confirmations

Reality before reassurance

If there is no credible path, we will say so.

A free assessment is a technical opinion, not a guarantee. KeyBack accepts only owner-authorized cases with a plausible recovery route.

Start safely

Assessment received

Your non-sensitive assessment was submitted.