Owner safety guide
Old crypto wallet recovery: what to preserve before trying anything
The first priority is not guessing. It is preserving every artifact that could contain keys, metadata, or clues.
Make a non-destructive inventory
Record wallet software, cryptocurrency, approximate year, device and operating system, filenames, backup media, wallet addresses, old emails, handwritten notes, hardware devices, and every recovery attempt already made.
Protect originals
Disconnect failing media where practical and seek qualified data-recovery help if a disk is physically unstable. Create verified copies or disk images before analysis. Preserve timestamps and keep a simple chain-of-custody note describing each copy.
Separate three different problems
Password recovery starts with an intact encrypted wallet. Data recovery tries to retrieve a missing or damaged file. Missing-key loss means no private-key-bearing material is known to remain. These problems have very different prospects and should not be marketed as equivalent.
Document memory without revealing secrets
Write down approximate password structure, languages, substitutions, date associations, likely length, and where the password may have been recorded. Keep actual passwords, seed words, private keys, and recovery codes offline and private.
Expect an honest “not feasible”
Strong encryption, insufficient clues, overwritten media, or absent key material can make recovery unrealistic. A legitimate service should explain this and should not promise success.
Get a preservation-first assessment
KeyBack accepts only owner-authorized work. Begin with non-sensitive facts; the current assessment sends and stores nothing.
Open the assessment